Reinheld wrote:
Haha. Yea, most management blows a fucking nut if you start shit with them.
Lol.... so far I've only known 2 managers to ever put their foot down with customers and that's been myself (when I was a mgr for radioshack a couple years ago) and a mgr of mine when I had first started at radioshack 5 years ago.
customers gave us shit about something that we knew was false, we told them to get out of our store and if they had a problem with it to contact our district manager who's number was.... Was always fuckin hilarious seeing the customers face when we refused them and then proceeded to give them the district managers number, as if we knew that even the DM would still be on our side lol. Needless to say niether of us ever got complaints from the DM about any customers calling to complain.
But yeh.... 95% of managers out there bend over and take it in the ass from customers all day long....

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