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Dustdevil
 Post subject: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 7:17 am 
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anyone else having issues with the log in? especially with the nickname section? ive had dustdevil registered with SE since like before they invented the internet and now it seems its no longer associated with my account but is claimed haha!

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Whisp
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 8:19 am 
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What site are you trying to login to?

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Kluya
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 8:56 am 
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Is this for logging into the SE account management system?

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Ketrebu
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 9:00 am 
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Pretty sure he means:

http://preorder.na.finalfantasyxiv.com/
http://preorder.eu.finalfantasyxiv.com/

FAQ on how to register pre-order code: http://support.eu.square-enix.com/faqar ... 3&ret=main

EDIT: Word is that the site is up but it's not properly accepting codes yet. Might be a good idea to just wait a little longer.
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Ketrebu
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 9:24 am 
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I can get as far as entering the Pre-order code and then get:

"There was a problem. Please try again later"

So... I guess try again later.
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Kluya
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 9:28 am 
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Amazon hasn't sent my code yet omg.

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Reinheld
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 9:54 am 
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There are so many different subsites for the SE website, it's like a big loop. I have my account e-mail, my forum name, my account name and my nickname, all used for different things. I'm just worried that when I register my code it's going to create another faux account and have no correlation to the one I used for beta. There's no real link I can see between the preorder code site and my actual bonafide FFXIV account. I am using the same e-mail and PW for that crap so I am going to assume it's the same but... Jeez.
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Dustdevil
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 10:06 am 
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my thoughts exactly rein, and yea it was the website Ket had listed sorry!

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Vurin
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 10:21 am 
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Kluya wrote:
Amazon hasn't sent my code yet omg.

You may want to check your spam filters or older emails cause I ordered a normal edition from amazon and got my preorder promotional code immediately back in early july.

The email was titled "Your Amazon.com Promotional Code"

with a body like
Spoiler: show
Thank you for purchasing from Amazon.com.

Your recent order X entitles you to a promotional code.

Your promotional code: X

Promotion details:
The Amazon Video Games team thanks you for purchasing “Final Fantasy XIV: A Realm Reborn.” Your purchase has qualified you for early access to the game.

Visit http://preorder.na.finalfantasyxiv.com and register. You will be notified via email prior to the launch of the game on when you can return and redeem your preorder code (code listed above) to unlock Early Access to the game along with instructions on how to receive your Cait Sith Doll minion and Moogle Cap digital content.

You will need an active Square Enix account to complete this process so, if you want to set one up in advance, please go here: https://secure.square-enix.com/account/app/svc/register.

Additional information on this offer can be found here.

This offer is subject to Terms and Conditions.

Thanks again for shopping with us.
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Kluya
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 10:38 am 
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Vurin wrote:
Kluya wrote:
Amazon hasn't sent my code yet omg.

You may want to check your spam filters or older emails cause I ordered a normal edition from amazon and got my preorder promotional code immediately back in early july.

The email was titled "Your Amazon.com Promotional Code"

with a body like


Aha good call. Found it.

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Kluya
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 10:51 am 
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I wonder what's there to stop people from cancelling their preorders after recieving the code.

For example: say I already already owned a copy of 1.0 and I ordered the digital collectors edition for $40-50 only for the preorder codes. Then I entered the codes before early access, and cancelled my order of the game afterwards.

I'm not going to do that (I ordered the PS3 version anyways) but I wonder if anything is stopping people from doing that.

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Ketrebu
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 11:10 am 
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An e-mail from Amazon was posted on Reddit a little while ago. Their customer service says that just like the codes are generated and given out automatically, if you cancel your pre-order the code then becomes invalid. So it may have some way of reporting back to SE to invalidate the code, very similar to how it is able to request a code from SE when you order.

Of course, there's also the possibility they don't care. You're not gonna get the game for free, because your game will stop working on launch day unless you register the actual registration code that is inside the box. Then consider that there's probably not that many people who will risk trying, and it probably doesn't happen enough for them to do anything about it.
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tehkei
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 5:18 pm 
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meh not working for me, ill try again tomorrow.

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DeadLegend
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 5:34 pm 
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Ketrebu wrote:
You're not gonna get the game for free, because your game will stop working on launch day unless you register the actual registration code that is inside the box.


This is what I was getting at in the other thread. Went and adjusted my shipping to release date arrival.

The promo code email mentions that after registering on the preorder website a second email will be sent to let you know you can redeem your code, that could explain the current "Try later" problem. I haven't gotten a second email, have any of you?

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Iolanthe
 Post subject: Re: Pre Order Login Issue?
PostPosted: Tue Aug 20, 2013 10:26 pm 
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I keep getting Error 3 on the early access code registration site. It's a bit lame. I know, I know...can't play the game til the weekend, but still, I just want to get registered so I don't have to think about it again. Sigh...I'll try to register my pre order code again tomorrow...
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Monstercloud
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 1:08 am 
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Previous Log-in error - 3102
This Error - 3
SE's MMO attempt - 3rd (FFXI, FFXIV 1.0, FFXIV ARR)

Half-life 3 confirmed.

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Regnar
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 4:44 am 
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At least you have your codes, still waiting on mine... bought via SE website too in the hope there would not be a f*k up... still a couple of days to go i guess.

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Yarr
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 8:32 am 
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Im gonna call Best Buy customer service today to see what they say. Then SE if Best Buy gets me no where.

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Vurin
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 9:14 am 
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I will say I got error 3, but when I check my profile it has FFXIV:AAR listed as a game registers on 8/21 so I'm assuming the code worked.
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Kluya
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 9:20 am 
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Monstercloud wrote:
Half-life 3 confirmed.


I got excited for a moment, until I realized that was a joke that i'm unfamiliar with lol.

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Spyder
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 9:34 am 
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Tried again this morning, still Error 3. Didnt check to see if it was registered on the SE site, but I saw a post on Reddit stating if you dont receive a confirmation email, it hasnt been registered. So I guess I will keep trying. Has anyone been able to register theirs?
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Kluya
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 9:48 am 
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I just saw a post on Reddit they have temporarily suspended the redemption of pre-order codes.

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Ridere
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:01 am 
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So I tried to do this last night, wondering if a day of people attempting to do it may have had enough success for me to do it without trouble. What a fool's hope that was. haha.

But I noticed that we are logging in to some account I've like never used. When you all log into these accounts, do you have all of your S-E games listed on it? I poked around on the site, and went to view my games, and it made no mention of FF14 or FF11, both of which show up on my secure account log in area.

I just want to make sure that I'm not shooting myself in the foot by attaching some pre-order bonus code to some random account of mine that doesn't have my actual ff14 game attached to it.

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Dustdevil
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:14 am 
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Rid, the whole process has been SE'd. PS3 verions are registering as PC, NA folk have been recieving EU codes. the pre order / early access code is a total mess and se has suspended giving out codes till it gets fixed.

While i did not recieve the early access code, if you click on your profile tab on the pre order page, it shows that i have a PC version registered while i pre ordered a PS3. It also takes me to the EU page, apparently i got a EU code haha!


http://eu.square-enix.com/en/games/fina ... alm-reborn

scroll down on the link to view the river of tears forming, gg SE, gg!!

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Ridere
 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:21 am 
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Yah, it seems pretty terrible. I just was sort of expecting the code I'd be entering was tied to our Secure S-E accounts, not some random other account that seems like it's more of a community account, or something? Is this the new Mog Central account?

I just really have no clue. Oh well. I hope I can play on saturday!

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